SHIPPING POLICY
Your order itself will be processed by STRATHON for 1 to 3 days and the shipment itself will usually take 13 days to 4 weeks.
Our Shipping Process:
- Right after you make your purchase, we will directly process your orders, and when we’re done processing them, we will ship your order.
- We do not ship on Sunday, therefore, your order will only be processed and shipped from Monday to Saturday.
Our Shipping Policies:
- STRATHON cannot cancel your order when the package is already on its way to you.
- Unreasonable CANCEL REQUEST or REFUND will not be granted by STRATHON after 24 hours after the purchase is made.
- If customers put a wrong address, STRATHON can reship the package again, as long as, the right address is located in the same country. STRATHON cannot do reshipping to a different country.
- Customers need to pay an extra cost of $12 – applied when the package is failed to deliver and the customer wants the shipping courier to deliver it again from the nearest warehouse to their address.
- Customs and taxes are not STRATHON responsibility